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red triangle Insights That Make A Difference

Here's a taste of articles from recent issues:

red circle Retention: 4 ways to keep customers from defecting
red circle New strategy for rating leads that produce more revenue
red circle What makes customers loyal? 8-point strategy that works
red circle How to keep competitors from stealing your fickle customers
red circle A proven way to find out if the Web will work for you
red circle A 10-point test to see how you really rate against others
red circle Are you ready for your competitor's next surprise?
red circle How to defend yourself against low-price predators
red circle Four ways to turn casual buyers into loyal customers
red circle Pricing in the 'sweet spot' where the profits are fattest
red circle Follow the leader isn't a growth strategy for all
red circle How to avoid backlash when changing prices
red circle Why spending big bucks on retention can be worth it
red circle Don't get blindsided by unseen competition
red circle Get a bigger payoff from relationship marketing
red circle How we became a supplier customers can't do without
red circle Adding value the low-cost, high-profit way
red circle Turning customer complaints into gold: Big repeat orders
red circle Developing new products: A unique strategy that works

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